Medical Transportation Logistics
- Medical Recipients are Eligible for:
- Non-Emergency Medical Transportation (NEMT)
- This transportation type can include transport by ambulance, litter van, wheelchair van medical transportation services, and/or coordinating with para transit.
- Non-Medical Transportation (NMT)
- This benefit allows for transportation to approved medical services by passenger car, taxi, or other forms of public/private transportation.
- You will have access to an unlimited number of round-trips per year.
- This benefit does not limit your non-emergency medical transportation benefit.
- The forms of transportation are authorized when:
- Medically necessary covered services.
- Members picking up drug prescriptions that cannot be mailed directly to the member.
- Members picking up medical supplies, prosthetics, orthotics and other equipment.
- Non-Emergency Medical Transportation (NEMT)
- To schedule NEMT or NMT services, please call L.A. Care Member Services at 1-888-839-9909 (TTY 711) and select the 'transportation' prompt.
(Taxi/Transport Services for Disabled/Elderly/Anyone) Taxicab Services Program (TSP): 1-888-863-7411.
- Taxi Services Available to Anyone in LA Area, Priority Given to Seniors and/or Those with Disabilities
- Individuals Can Travel Within Los Angeles County for Reasons Including:
- Medical Therapy and Personal Appointments;
- Grocery Stores and Other Shopping Destinations;
- Social and Recreational Events,
- Worship Services and Other Outings,
- Senior Centers and Adult Day Programs,
- Employment, Education, and Volunteer Sites
- Individuals can take a maximum of four one-way trips totaling 40 miles per month. Taxicab services will be available seven (7) days per week and special accommodations, such as wheelchair accessible vans and ramps may be requested.
- Front Door to Car Door Assistance Available to Elderly and/or Disabled Persons